We put facts, hypotheses and forecasts of our new marketplace study up for discussion! Register…
Sandra Stricker22. May 2020
The Rakuten Knowledge Day on May 26th, 2020! Increased performance, study of the marketplace world…
Sandra Stricker20. May 2020
CX Talks - the podcast on "Customer Experience Management" Interview with Wolfgang Greipl and Sandra…
Sandra Stricker20. May 2020
As a participant of 200 applicants, we are among the nominees for the Innovation Award…
Sandra Stricker11. May 2020
Studies
Online marketplaces - highly dynamic, complex and disruptive. STUDY IS IN GERMAN ONLY, THIS IS…
Jan Joergensen4. May 2020
Ratings are important for brand building - but what do companies do about it? We…
Sandra Stricker13. June 2019
We would like to share this exciting study of the DHBW Heilbronn on the topic…
Sandra Stricker21. May 2019
Based on a Survey of 2,000+ U.S. Consumers The retail industry has undergone a significant…
Sandra Stricker2. April 2019
Amazon is a central source of information for consumers and a shopping destination with no…
Monaco Digital15. April 2018
Those who want to be well positioned in the future should use digital devices and…
Monaco Digital16. August 2017
The study "Cross-Channel - Quo Vadis? by ECC Cologne shows, among other things, what needs…
Monaco Digital22. April 2017
With digitalisation, consumer behaviour has also changed radically. In the past, the specialist consultant in…
Monaco Digital1. September 2015
Events
We put facts, hypotheses and forecasts of our new marketplace study up for discussion! Register…
Sandra Stricker22. May 2020
The Rakuten Knowledge Day on May 26th, 2020! Increased performance, study of the marketplace world…
Sandra Stricker20. May 2020
AI for Business Meetup - with the ProduktMachern, gominga and Digital Helix. On May 12th…
Sandra Stricker12. May 2020
CCW 2020, March 2-4, 2020 - The 22nd International Congress Fair for Innovative Customer Dialogue…
Sandra Stricker12. February 2020
The 7th Amazon Sales Congress took place in Berlin on January 14th and 15th and…
Sandra Stricker2. January 2020
For the 10th time the Industrieverband Garten (IVG) e.V. again invites representatives of industry, trade…
Sandra Stricker23. October 2019
Rewards
As a participant of 200 applicants, we are among the nominees for the Innovation Award…
Sandra Stricker11. May 2020
gominga came in 2nd and wins KVD Service Management Award 2019! Wolfgang Greipl, CEO and…
Sandra Stricker12. November 2019
The current issue of the TeleTalk - Germany's largest magazine for call center management, customer…
Sandra Stricker27. March 2019
Again the future camp award CCW 2019 goes to an innovative customer service start-up: gominga eServices GmbH! gominga…
Sandra Stricker27. February 2019
At the ECC Forum on 12 April 2018, around 200 enthusiastic participants and 13 speakers…
Monaco Digital12. April 2018
Guides
We put facts, hypotheses and forecasts of our new marketplace study up for discussion! Register…
Sandra Stricker22. May 2020
Review management is becoming increasingly important for companies. Especially on platforms such as Google My…
Jan Joergensen7. April 2020
IMPORTANT UPDATE (23 April 2020) Amazon has now included further criteria that also lead to…
Christian Driehaus12. March 2020
Reviews are on everyone's lips and have a considerable influence on conversion. Numerous studies and…
Monaco Digital27. August 2018
On 12 April the 33rd ECC-FORUM took place in Cologne. As part of the start-up…
Monaco Digital24. April 2018