The current issue of the TeleTalk - Germany's largest magazine for call center management, customer…
Sandra Stricker27. March 2019
How is the world of digital customer management changing and how will you successfully manage…
Sandra Stricker18. March 2019
- an insight into the expert contribution already in advance: Amazon World Convention - gominga…
Sandra Stricker5. March 2019
Visit gominga at the SHS Viveon Expert Lounge in Munich! Under the motto "After digitization…
Christian Driehaus2. March 2019
Again the future camp award CCW 2019 goes to an innovative customer service start-up: gominga eServices GmbH! gominga…
Sandra Stricker27. February 2019
Reviews are on everyone's lips and have a considerable influence on conversion. Numerous studies and…
Monaco Digital27. August 2018
On 12 April the 33rd ECC-FORUM took place in Cologne. As part of the start-up…
Monaco Digital24. April 2018
On 6 and 7 March 2018, the AmazonWorld Convention took place as part of the…
gominga eServices GmbH9. March 2018
Studies
Based on a Survey of 2,000+ U.S. Consumers The retail industry has undergone a significant…
Sandra Stricker2. April 2019
Amazon is a central source of information for consumers and a shopping destination with no…
Monaco Digital15. April 2018
Those who want to be well positioned in the future should use digital devices and…
Monaco Digital16. August 2017
The study "Cross-Channel - Quo Vadis? by ECC Cologne shows, among other things, what needs…
Monaco Digital22. April 2017
With digitalisation, consumer behaviour has also changed radically. In the past, the specialist consultant in…
Monaco Digital1. September 2015
Three important influencing factors: orientation, trust and purchase decision. The study shows that ratings have…
Monaco Digital16. December 2014
Almost three quarters of all Internet users read the ratings of other customers before placing…
Monaco Digital23. April 2013
Events
How is the world of digital customer management changing and how will you successfully manage…
Sandra Stricker18. March 2019
On 26.02.2019 the time has come: We will be there and pitch the Start-up Challenge…
Monaco Digital15. October 2018
Rewards
The current issue of the TeleTalk - Germany's largest magazine for call center management, customer…
Sandra Stricker27. March 2019
Again the future camp award CCW 2019 goes to an innovative customer service start-up: gominga eServices GmbH! gominga…
Sandra Stricker27. February 2019
At the ECC Forum on 12 April 2018, around 200 enthusiastic participants and 13 speakers…
Monaco Digital12. April 2018