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Manage ratings, reviews and questions with gominga

Engage with your customer and turn review insights into action!
The gominga Review Manager: your one-stop-shop for ratings, reviews and questions.

  • One-stop-shop for product, location, mobile app, webshop and company reviews
  • Monitoring, alerting, analysis and customer interaction
  • SaaS tool and technical integrations for e.g. Zendesk and MS Power BI
  • Personal contact persons & strong service team

Global brands trust gominga


The leading SaaS software for online review management

With gominga, you will be able to:

  • Increase conversion and sales
  • Reduce costs and improve process efficiency
  • Enhance brand loyalty
  • Improve your product and service offering
  • Excite your customers on every touchpoint along the customer journey

Create outstanding customer experiences

review manager

All platforms

Our coverage includes all significant online platforms worldwide, including (but not limited to) Amazon, Apple, Bazaarvoice, Google, Trustpilot, and Walmart.

consumer insights

Consumer Insights

Gain a comprehensive understanding of your customers’ needs, preferences, and behaviors by actively listening to them. Utilize these valuable insights to enhance product development, refine marketing efforts, and optimize your overall business strategy.

Customer Engagement

Customer Engagement

Show appreciation for your customers by valuing their feedback, actively engaging with them, and promptly addressing their questions and reviews. Their input is invaluable in improving your product and ensuring a positive customer experience.

Learn how our review management software can help your brand delight shoppers and create a better customer journey across every channel!

Your one-stop-shop for all channels

Actively listen to your customers, giving serious consideration to their feedback, and stay informed about what people are saying about your products and services. Manage your existing reviews and respond to questions, using this valuable feedback to gain insights into consumer behavior and engage directly with users. These actions can help strengthen your brand and improve sales.

Product Reviews

DTC webshops as well as all major national and international retailers, marketplaces and platforms

Location Reviews

Google Maps, Google My Business and Yelp

App Reviews

Amazon Appstore, Apple App Store and Google Play Store

Webshop- & Company Reviews

ekomi, Trusted Shops and Trustpilot

You can use the gominga review management software for Google My Business, different marketplaces and appstores to manage customer feedback in one place.

We wanted more customer engagement and gominga came into my focus because the tool includes text mining and sentiment analysis. Stars were yesterday. Text analytics is the future.

Marc RottmannSenior Specialist Market Research International, Corporate Marketing & Brand Management bei Alfred Kärcher SE & Co. KG

What our clients like about us

Insights & engagement

All platforms in one tool


Expert support

Integration friendly

Our partnership network

We work together with leading companies within our ecosystem to bring you the best possible review management offering.

Discover how the gominga review manager operates and enhance your review management. Schedule a free demotour with us!

We are thought leaders and share our knowledge


Meet us at online and physical conferences, nationally and internationally. We share best practices and explain how to take your review management to the next level.

Our own research

We publish our own research, work together with partners, and collaborate with leading universities to proof the importance of review management.

Our guides & news

Read our guides and news to learn more about review management and to stay on top of latest developments in our industry.

Frederik Alexander Buecker

Marketplace World 2022

Success factors incl. Marketplace Landscape 2022 & Business Enabler Universe

The new edition of our successful study “THE MARKET PLACE WORLD 2022” is now available for download (for free)!

  • More than 200 B2C marketplaces in the DACH region
  • Drivers and trends of the marketplace boom
  • Expert contributions and best practice cases
More infos about the study

Awards & Certifications

  • CX1 “CX-Enabler 2022” Award
  • CCW Future Camp Award 2019
  • 2nd Place KVD Service Management Award 2019
  • Best Startup Pitch ECC Forum Cologne 2018

As seen on

How can we help you?

Do you have a question or want to receive general information about gominga? Please fill out our contact form. We are happy to contact you to explain our products and to answer your questions.

Do you have a specific question? Great! Then please state your requirements in detail so that we can give you a precise answer! E.g. do you have a question regarding product, location, app or shop reviews? Are you interested in our analytics or interaction functions?

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