About gominga

We are a thriving eBusiness company based in Munich, Germany. With a strong history in internet technology and a focus on review management we help our customers grow their B2C operations globally. Using agile methods we continuously improve our offering and collaborate closely with our customers.
Contact us if you are interested in working with us.
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About us

gominga, the review company. We see ourselves as a technology company with 25 years of experience in digital media and e-commerce. Amazon has become successful in the retail sector through product reviews and consumer generated content has a lasting influence on our consumer behaviour today.

This gave rise to the idea of our company: to help companies actively manage this content, namely ratings and questions about products in e-business. Therefore, we have developed software that enables the manufacturer to manage several e-business platforms simultaneously from ONE tool.

The gominga Review Manager is an efficient tool to work together in a team on different reviews and questions. All reviews are listed in a structured overview. All information is visualized centrally in a dashboard.

The Review Manager simplifies coordination processes and ensures transparent and complete documentation during processing.

All those involved in the processing always access one and the same assessment or question via the Internet and browser. Change requests and comments are stored directly in the document. Our Review Manager offers brands direct interaction with customers – from manufacturer to buyer – from person to person.

Our Saas tool is now used, appreciated and recommended by many well-known national and international companies. We are continuously expanding our product range and our solution and can thus meet the requirements of the market.

Petur Agustsson

Founder & CEO

Digital Product & Tech expert, most recently VP Operations Online Brand Protection at OpSec Security, responsible for technical development.

Wolfgang Greipl

Founder & CEO

Serial Entrepreneur with 20 years of experience in digital media and businesses. Previously VP OpsecSecurity for Online Brand Protection.

Christian Driehaus

Co-Founder

eCommerce and Omni-Channel expert, most recently senior positions at E. Breuninger GmbH & Co. and Amazon.de, MBA at the University of Oxford.

Referencies

Cases

Career

Support and assistance

CUSTOMER SUPPORT ECOMMERCE

We are a ambitious eBusiness company based in Munich. We specialise in enabling manufacturers to understand and use product reviews in eBusiness. Our software allows you to analyze ratings and questions and answer them directly on the respective eCommerce platforms such as Amazon.

Our Partners

The World Federation of the Sporting Goods Industry (WFSGI) is the world authoritative body for the sports industry officially recognized by the International Olympic Committee (IOC) as the industry representative within the Olympic Family.

As an independent association it is formed by sports and sports-inspired leisure brands, manufacturers, suppliers, retailers, national/regional federations, industry and trade associations and all sporting goods industry related businesses.

The touchpoints team has many years of experience in optimizing customer touch points in the customer journey, especifically in multichannel marketing, customer relationship management CRM / CXM and in handling big data and data quality.

Support ticket system and customer service software from Zendesk. Customer interactions across all channels – phone, chat, email, social media, etc. – flow together in one central location: the Zendesk platform.

Zendesk offers better experiences for customer service agents, administrators and customers.

Our powerful and flexible customer service and interaction platform adapts to the needs of any business.

Founded in 1997 as a Serviceplan subsidiary, the Plan.Net Group is todays Germany’s leading digital agency. In addition, it is one of the largest digital agencies in Europe and is represented at more than 24 locations. More than 1,090 employees work for national and international clients worldwide under the “Creating Relevance” philosophy practiced on a daily basis.

ECC Cologne is the first point of contact for analyzes and strategic advice on trends and developments in the digital world of commerce. Based within the renowned IFH Cologne and its large network, the experts of ECC Cologne have been accompanying e-commerce since 1999.

The Baden-Wuerttemberg Cooperative State University Heilbronn (DHBW Heilbronn) is a state-run educational institution offering academic studies with workplace training.

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WOULD YOU LIKE FURTHER INFORMATION ABOUT GOMINGA? WE LOOK FORWARD TO YOUR INQUIRY!