Influencer marketing has greatly evolved over the past years, and we have heard a lot…
Jonah Runge24. November 2021
Initial Situation: Looking ahead to the last quarter of 2021 and the upcoming Christmas business,…
Jonah Runge24. November 2021
With the pandemic, making brick-and-mortar business being constricted dramatically in 2020, e-commerce experienced an unprecedented…
Jonah Runge17. November 2021
The Corona pandemic put many brick-and-mortar retailers to the test last year. For online retail…
Jonah Runge13. October 2021
Harnessing the customer voice to drive marketplace growth Thursday, 7.10.2021 at 11:05 - 11:35 a.m.…
Jonah Runge20. September 2021
No one likes negative customer reviews or criticism. People often react defensively at this point.…
Jonah Runge15. September 2021
Customer Experience Champions Connected Friday, 24.09.2021 at 1:15pm - 2pm CET We are very happy…
Jonah Runge9. September 2021
Customers go through a long process before they decide on a product. They research, compare,…
Jonah Runge1. September 2021
We are pleased to be part of the new ServiceToday issue with our article "The…
Jonah Runge1. September 2021
Founder and CEO of Wiesemann 1893, Manuel Siskowski, is considered the e-commerce expert. His areas…
Christian Driehaus9. August 2021