Guides Google Review Management – The Guide The importance of Google review management for companies is increasing and with it comes the…Jan Joergensen25. April 2024
Guides How to Deal with Negative Reviews No one likes negative customer reviews or criticism. People may often react defensively to them.…Jonah Runge15. April 2024
GuidesStudies Discover Munich’s best museums with the gominga review manager Our beautiful state capital of Munich is home to a variety of museums, ranging from…Jonah Runge11. April 2024
Guides Social Media & E-Commerce – What is Social Commerce? Revenue generated through social networks has grown rapidly in recent years. The way people and…Jonah Runge10. April 2024
Guides Review Syndication – This is how it works! Companies are increasingly using expert tactics to leverage the influence of online feedback as they…Christian Driehaus9. April 2024
Guides Top marketplaces in Europe in 2024 E-commerce has become an integral part of our daily lives. Whether it is a tent…Jonah Runge4. April 2024
Guides Customer Satisfaction Score (CSAT): How to measure and use it! In the rapidly evolving world of e-commerce, measuring and maintaining high levels of customer satisfaction…Jonah Runge28. March 2024
Guides gominga vs. Wonderflow – Similarities & differences of both tools Leveraging customer feedback is crucial for businesses in digital landscapes. gominga and Wonderflow excel in…Jonah Runge1. March 2024
Guides gominga vs. 1440 – exploring key similarities & differences Review management involves monitoring, evaluating, and responding to user reviews online. A review management tool…Jonah Runge1. March 2024
GuidesTestimonials Voice of the Customer (VoC): Leveraging Online Reviews for Product Success and customer experience Voice of the Customer (VoC) has become an indispensable tool in modern product development and…Jan Joergensen16. January 2024
Guides Reputation Management – The Value of Customer Reviews Successfully deal with the trends and predictions in 2024 It is nothing new that the…Jonah Runge11. January 2024
GuidesNews gominga goes Worldwide: The best Christmas Markets 2023 based on visitor ratings The world's most popular Christmas markets, presented by gominga! We analysed google reviews from all…Jan Joergensen28. November 2023
Guides Analysis of reviews and strategic deductions – On online marketplaces such as Amazon or OTTO Analysis of reviews is getting increasingly important! Why? Reviews on online marketplaces such as Amazon…Jonah Runge12. October 2023
Guides A Sellics Review Management Alternative In the dynamic e-commerce world, change often comes with new challenges. This was particularly noticeable…Jan Joergensen11. August 2023
Guides Get reputable reviews for new products: What is the Amazon Vine-program When you release a new product or start as a new seller, positive reviews often…Jonah Runge8. August 2023
Guides e-Commerce Marketing: Best Tools and Practices We are happy to present you this guest article from CyberNews: From Amazon to eBay…Jonah Runge6. July 2023
Guides How Zendesk works and why it fits perfectly into the gominga ecosystem Maintaining customer relationships is at the top of every company's agenda. After all, it's no…Jonah Runge24. April 2023
Guides How advertising and reviews on Amazon influence each other In 2021, Amazon dominated total sales in German e-commerce with 56 percent. In addition to…Jonah Runge7. March 2023
Guides Breaking into a New Market: 5 Things You Should Know Entering a new market could be THE survival strategy you need to own in today's…Jonah Runge2. February 2023
Guides Collect reviews for D2C Brand webshops & retailers – eKomi reviews Consumers love online shopping. Especially when the customer experience is right. Customers are delighted to…Jonah Runge30. January 2023
Guides eBay Seller Reviews – Everything you need to know as a seller eBay is one of the most important digital sales platforms for sellers. eBay seller reviews…Jonah Runge26. January 2023
Guides Bazaarvoice for D2C and Retailer – A guidebook E-commerce, online trading and marketplaces have become increasingly popular over the past decade. Sales in…Jonah Runge20. October 2022
Guides Interview: Levent Iscan (Venta) about commerce on Amazon’s U.S. marketplace. The south German manufacturer Venta also sells its products via Amazon's U.S. marketplace - Levent…Jan Joergensen2. September 2022
Guides D2C in e-commerce – Why direct to customer is the future Digitalization, the steady rise in e-commerce sales, and increasing competitive pressure are making it ever…Jonah Runge31. August 2022
Guides Customer Experience on Marketplaces in 2024- How to Win over Marketplaces In order to be successful in e-commerce in the long term, it is becoming increasingly…Jonah Runge15. July 2022
Guides Managing Bazaarvoice reviews and questions with gominga’s Zendesk app We spend more and more time on the internet. Be it to search for information,…Christian Driehaus20. March 2022
Guides Successful with the Direct-to-Consumer Strategy The age of the manufacturer has dawned already. Many brands now sell directly to the…Jonah Runge10. December 2021
Guides The Value of User Generated Video Content (UGVC) User-generated video content (UGVC) is a must-have of every social media strategy nowadays. As recently…Jonah Runge3. December 2021
Guides The 10 Myths of Influencer Marketing Influencer marketing has greatly evolved over the past years, and we have heard a lot…Jonah Runge24. November 2021
Guides Why you should start selling on more German marketplaces (besides Amazon) With the pandemic, making brick-and-mortar business being constricted dramatically in 2020, e-commerce experienced an unprecedented…Jonah Runge17. November 2021
Guides Christmas business 2021 – How to make it a success The Corona pandemic put many brick-and-mortar retailers to the test last year. For online retail…Jonah Runge13. October 2021
Guides The missing service channel – ratings & questions on eBusiness platforms We are pleased to be part of the new ServiceToday issue with our article "The…Jonah Runge1. September 2021
Guides Interview with Manuel Siskowski about Review Management Founder and CEO of Wiesemann 1893, Manuel Siskowski, is considered the e-commerce expert. His areas…Christian Driehaus9. August 2021
Guides Cross-border e-commerce: thinking outside the box Why actually sell online only in Germany? Especially in a region as heterogeneous as Europe,…Jan Joergensen4. August 2021
Guides App store reviews as a success factor App reviews: App store reviews as a success factor Reviews are becoming increasingly important for…Jan Joergensen19. February 2021
Guides The relevance of online shop reviews Ratings and reviews are becoming increasingly important for companies. Especially on platforms such as Google…Christian Driehaus2. November 2020
Guides Review Management Guide – This is how it works! User Generated Content (UGC), and more specifically ratings and reviews, influence us. No matter whether…Jan Joergensen7. April 2020
Guides Amazon reviews and product questions: this is how you do it (right)! Amazon is one of the largest online marketplaces in the world, offering millions of products.…Christian Driehaus12. March 2020