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The 2019 Amazon Consumer Behavior Report

By 2. April 2019No Comments

Based on a Survey of 2,000+ U.S. Consumers

The retail industry has undergone a significant transformation over the past decade, largely due to the disruptive force commonly referred to as the “Amazon Effect.” By the end of 2019, Amazon is projected to see its share of the total U.S. e-commerce market reach 52.4%, up from 48% in 2018, and is responsible for more than five percent of all combined U.S. offline and online sales, according to