Review Management Software

For products, stores, apps and shops!

The gominga Review Manager enables you to listen to your customers. Take your consumers’ feedback serious and know what people say about your products, stores, mobile apps and your shops. Manage existing reviews and questions, get valuable insights, and interact directly with end users. Strengthen your brand and improve sales.

Review Management with gominga

Professional review management with gominga – the gominga SaaS tool allows you to manage ratings, reviews, and questions. The gominga Review Manager: your one-stop-shop for professional review management.

You can manage reviews from across all relevant ecommerce platforms  such as Amazon, OTTO, Walmart or Zalando etc., all your Google My Business entrys for your services or locations, all your customer feedback on Trustpilot or Trusted Shops, and all your Apps Store reviews with gominga!

  • Product reviews and customer feedback from Amazon and other ecommerce platforms
  • Professional Google My Business Review Management for Locations, Stores and Services
  • App Store Management for Apple Store, Google Play Store & Co
  • For each of our solutions, there are API interfaces. This allows our services to be quickly and easily integrated into existing software systems.

Contact us for a free demo!

Reviews dominate along the customer journey

  • step-1

    Product reviews influence search results

  • step-2

    Ratings guide the customer to the individual product

  • step-3

    Product reviews are read before the purchase decision is made

  • step-4

    Reviews have an impact on conversion

  • step-5

    Customers ask product questions

  • step-6

    Users give product reviews

Product review management

With our SaaS tool you can analyze product reviews and questions from a wide range of eBusiness platforms and respond to specific consumer comments directly from the tool.

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Google review management

Google My Business is relevant to all businesses that offer their customers a local or regional service, as well as stationary stores and shops. We help you control your reviews on Google My Business: Increase your revenue by taking customer feedback seriously.

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App review management

Manage your ratings & reviews for your mobile apps! Find out how users rate your products or services! We help you to manage all reviews in app stores such as Apple App Store or Google Play Store.

Shop review management

You have your own branded webshop and use shop reviews as a trust factor? Then manage your ratings & reviews with our SaaS tool! We cover global shop review management tools such as Trustpilot or Trustedshops.

of products with positive ratings reach an average increase in sales.

of the negative reviews may be influenced with e.g. improved product descriptions or product titles.

Active review management increases sales

Product reviews have a direct impact on conversion and sales (according to a study by BIG Social Media in cooperation with Bosch Siemens household appliances and the Chair for International Business Administration and E-Commerce of the HTW Aalen). Manufacturers can improve the tonality of the ratings with simple measures.

 

Hence, the direct, product-related customer feedback can and should be actively used by manufacturers.

Consumer-generated content dominates the digital purchasing behavior

The consumer is constantly online, whether at home, in the office or on the road. Buying decisions are being prepared more and more online, no matter where the shopping takes place at the end. This makes ratings & reviews crucial for online as well as offline purchases. And this ultimately also determines the success and failure of a product.

online payment,product, hand with credit card

Lets get in touch

Our online demos are ideally suited to show you the functionality and performance of your review management tools. To give you the most qualified or precise answer to your inquiry, we ask you to describe your requirements as detailed as possible.