The gominga Review Manager enables you to listen to your customers. Take your consumers’ feedback serious and know what people say about your products, stores, mobile apps and your shops. Manage existing reviews and questions, get valuable insights, and interact directly with end users. Strengthen your brand and improve sales.
Professional review management with gominga – the gominga SaaS tool allows you to manage ratings, reviews, and questions. The gominga Review Manager: your one-stop-shop for professional review management.
You can manage reviews from across all relevant ecommerce platforms such as Amazon, OTTO, Walmart or Zalando etc., all your Google My Business entrys for your services or locations, all your customer feedback on Trustpilot or Trusted Shops, and all your Apps Store reviews with gominga!
Product reviews influence search results
Ratings guide the customer to the individual product
Product reviews are read before the purchase decision is made
Reviews have an impact on conversion
Customers ask product questions
Users give product reviews
With our SaaS tool you can analyze product reviews and questions from a wide range of eBusiness platforms and respond to specific consumer comments directly from the tool.
Google My Business is relevant to all businesses that offer their customers a local or regional service, as well as stationary stores and shops. We help you control your reviews on Google My Business: Increase your revenue by taking customer feedback seriously.
Manage your ratings & reviews for your mobile apps! Find out how users rate your products or services! We help you to manage all reviews in app stores such as Apple App Store or Google Play Store.
You have your own branded webshop and use shop reviews as a trust factor? Then manage your ratings & reviews with our SaaS tool! We cover global shop review management tools such as Trustpilot or Trustedshops.
of products with positive ratings reach an average increase in sales.
of the negative reviews may be influenced with e.g. improved product descriptions or product titles.
Product reviews have a direct impact on conversion and sales (according to a study by BIG Social Media in cooperation with Bosch Siemens household appliances and the Chair for International Business Administration and E-Commerce of the HTW Aalen). Manufacturers can improve the tonality of the ratings with simple measures.
Hence, the direct, product-related customer feedback can and should be actively used by manufacturers.
The consumer is constantly online, whether at home, in the office or on the road. Buying decisions are being prepared more and more online, no matter where the shopping takes place at the end. This makes ratings & reviews crucial for online as well as offline purchases. And this ultimately also determines the success and failure of a product.
Our online demos are ideally suited to show you the functionality and performance of your review management tools. To give you the most qualified or precise answer to your inquiry, we ask you to describe your requirements as detailed as possible.
