Customers go through a long process before they decide on a product. They research, compare,…
Jonah Runge1. September 2021
We are pleased to be part of the new ServiceToday issue with our article "The…
Jonah Runge1. September 2021
Founder and CEO of Wiesemann 1893, Manuel Siskowski, is considered the e-commerce expert. His areas…
Christian Driehaus9. August 2021
Why actually sell online only in Germany? Especially in a region as heterogeneous as Europe,…
Jan Joergensen4. August 2021
Missed the appointment? Watch the video recording now! The 28th episode of the CX Podcast…
Jonah Runge22. April 2021
For its 2 brands Humanic and Shoe4You, the Austrian shoe retailer Leder & Schuh AG…
Jan Joergensen21. April 2021
Garmin chooses the gominga Review Manager to monitor, analyze and respond to product reviews and…
Jan Joergensen19. April 2021
Samsung and its customer service agency work with gominga to monitor, analyze and respond to…
Jan Joergensen22. March 2021
Online reviews influence the consumer behavior of all of us. Companies are recognizing the importance…
Sandra Stricker11. March 2021
App reviews: App store reviews as a success factor Reviews are becoming increasingly important for…
Jan Joergensen19. February 2021