Expert talk with our customer Ecovacs at the Marketplace Convention 2023: “Voice of the Customer: how a world market leader uses online reviews”.
The Marketplace Convention 2023 on 24 and 25 October 2023 is the industry meeting place in the marketplace business! This is where experts, industry leaders, retailers, manufacturers and interested parties from the marketplace and review management sector meet. The expo provides an opportunity to learn and network about the latest trends, technologies and best practices in the field. The Marketplace Convention 2023 will provide insights into the future of e-commerce, the importance of customer reviews and strategic approaches to marketplace success.
As part of the show, gominga’s Account Executive Sandra Stricker will join Hervé Mathis (Senior Customer Service Manager EMEA Ecovacs Robotics) to give a presentation on “Voice of the Customer: how a global market leader uses online reviews.”
The presentation will take place on 24.10.2023 from 12:00 to 12:30 on STAGE B in KOMED 6.
The gominga & Ecovacs Keynote: “Voice of the Customer: how a global market leader uses online reviews”.
The keynote will take place on 10/24/2023 from 12:00 to 12:30 on STAGE B in KOMED 6. The keynote will be about “Voice of the Customer: how a world market leader uses online reviews” and will include points such as:
- Product Launch: instant feedback brings instant optimization
- Customer Care: Communication is key!
- Customer Insights: we can’t simulate everything! Reviews for market analysis!