We are really proud to announce once again that our co-founder Christian Driehaus will give a guest lecture at Dublin City University Business School on the topic of online review management.
About the Guest Lecture
Christian Driehaus was invited once again by Professor Baidyanath Biswas to DCU Business School to give a talk on online review management. We are very happy to share our knowledge about online review management with the students of DCU.
Session 1 on Tuesday, 14 February 2023, at 11am GMT
- Relevance of ratings, reviews and Q&A
- Opportunities for companies
- Importance of review analytics for market research
- Importance of review response for customer engagement
Session 2 on Tuesday, 21 February 2023, at 11am GMT:
- Use cases / company cases
- Tour of the gominga Review Manager software to show analytics & response functionalities in action