“Meet consumer demands. Surpass their expectations. Engage with your customers and turn review insights into action on platforms like Apple, Google and Trustpilot.”
- Learn what online reviews can do to interact with your customers and improve your customer experience.
- How to influence every touchpoint along the customer journey.
- Big data and AI allow to gain insights about products and services incl competitor analysis.
- Best Practices from different industries – Banking, Retail, Travel, CE, DIY.
The gominga masterclass will take place on October 13 from 15:25h till 16:10h (Day 2 of the CX1 Conference).
At the CX1 website you can find the full agenda and the speaker line up.
Update – Watch the recording of our CX1 masterclass for free below:
Engage With Your Customers and Turn Review Insights Into Action on Platforms
Meet consumer demands. Surpass their expectations. Engage with your customers and turn review insights into action on platforms like Apple, Google and Trustpilot.
gominga Speaker
Frederik Bücker
Head of Sales
gominga eServices GmbH
Sandra Stricker
Account Executive
gominga eServices GmbH