The next Amazon Sales Congress will take place on September 6th and 7th in Würzburg. This is one of the most important professional conferences in the German-speaking region for Amazon retailers and service providers. As part of the event, participants can inform themselves about the latest trends and success strategies.
Our keynote together with Samsung on the topic of Customer Experience Management
We have organized a really exciting partner for our keynote: Marcus Nessler from Samsung will discuss “Customer Experience Management on Online Platforms like Amazon” together with gominga. We invite you to learn more about Samsung’s global vision of a Superior Customer Experience and the customer touchpoints along the customer journey. In addition, the talk will focus on review management on online marketplaces and Samsung’s DTC shop and consumer insights for marketing and product management, R&D, and quality assurance. Markus Nessler will also discuss customer engagement before and after the purchase and key learnings & benefits.
Our goal is to discuss how effective review management can help companies improve their customer experience and increase their success on Amazon.
In addition to various informative presentations, the congress offers many other opportunities: It is an excellent opportunity to network with industry experts and gain valuable insights into the world of online sales. There is also a unique evening program and the opportunity to get to know Würzburg through exclusive city tours.
We cordially invite you to visit us at the congress and exchange ideas with our team about the best strategies for review management. Register now using the following link: Amazon Sales Congress Registration.
If you are interested in the following topics, you should not miss the presentation:
- Samsung’s global vision of a Superior Customer Experience
- Customer touchpoints along the customer journey
- Review management on online marketplaces and the own DTC shop
- Consumer insights for marketing and product management, R&D, and quality assurance
- Customer engagement before and after purchase
- Key Learnings & Benefits
Here are a few impressions from the last Amazon Sales Congress:
